Hello Experts,
One of my customer unable to see the submit request to check out the password from PAM.
what could be the issue and how to trouble shoot this.
submit password checkout request was not visible
Hello
Please have a look at this KB on granting access to managed accounts.
https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017298
Make sure the user is a member of a group with the requestor role to a smart rule that return's the managed account. If its a domain account it needs to be linked to a managed system.
Let me know if this helps.
John
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