Hello Experts,
One of my customer unable to see the submit request to check out the password from PAM.
what could be the issue and how to trouble shoot this.
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Hello
Please have a look at this KB on granting access to managed accounts.
https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017298
Make sure the user is a member of a group with the requestor role to a smart rule that return's the managed account. If its a domain account it needs to be linked to a managed system.
Let me know if this helps.
John
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