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pbksh.log shows error " [368244] 1171 pbSSLAtomicWrite error 32: Broken pipe" on 23.1 (BIUL)

  • December 9, 2024
  • 1 reply
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After the installation of BIUL 23.1 we are seeing below errors in logs. This is a custom installation of BIUL 23.1 on master server. 

pbksh.log

Dec  8 19:06:48 [368244] 1171 pbSSLAtomicWrite error 32: Broken pipe
 

pbmasterd.log

Dec  8 19:18:24 [369488] 3018 LIBMANGLE_mangleRecvStart failure on fd 4. No data returned
 

 

Best answer by Arvinder Kaur

Error ‘pbSSLAtomicWrite error 32: Broken pipe’ means the connection dropped, packet lost or blocked. Check tcp keepalive is on. Are you using 'noreconnect' in policy script forcing pbmasterd to stay connected to a remote pblocald connection? 

The second error ‘LIBMANGLE_mangleRecvStart failure on fd 4. No data returned’ is usually due to ssl negotiation failure, network encryption mismatch. First find out which client  connection is generating this error. Verify the encryption keys are the same on the client (runhost) and master using /usr/sbin/pbsum.  Have a look at KB article Endpoint Privilege Management - 3018_LIBMANGLE_error

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  • BeyondTrust Employee
  • Answer
  • December 10, 2024

Error ‘pbSSLAtomicWrite error 32: Broken pipe’ means the connection dropped, packet lost or blocked. Check tcp keepalive is on. Are you using 'noreconnect' in policy script forcing pbmasterd to stay connected to a remote pblocald connection? 

The second error ‘LIBMANGLE_mangleRecvStart failure on fd 4. No data returned’ is usually due to ssl negotiation failure, network encryption mismatch. First find out which client  connection is generating this error. Verify the encryption keys are the same on the client (runhost) and master using /usr/sbin/pbsum.  Have a look at KB article Endpoint Privilege Management - 3018_LIBMANGLE_error