Support Required for BeyondTrust PAM Session Issue

5 replies
293 views

We are currently running our operations through BeyondTrust PAM for each asset. However, some team members are facing an issue where the session is not visible and does not display anything. I have attached a screenshot for your reference. Could you please guide us on how to resolve this issue at the earliest? Your prompt assistance would be greatly appreciated, as this is impacting our operations

Password Safe

A

Arif HussainAuthor

Apprentice

B

BT_ZR

Apprentice

We are also facing this issue since yesterday afternoon, for us we have found it is only affecting the desktop access console, the web console is okay. We have raised a support request.