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Question

Support Required for BeyondTrust PAM Session Issue

  • January 16, 2025
  • 5 replies
  • 124 views

We are currently running our operations through BeyondTrust PAM for each asset. However, some team members are facing an issue where the session is not visible and does not display anything. I have attached a screenshot for your reference. Could you please guide us on how to resolve this issue at the earliest? Your prompt assistance would be greatly appreciated, as this is impacting our operations

5 replies

  • Author
  • Apprentice
  • January 16, 2025

 


  • Apprentice
  • January 17, 2025

We are also facing this issue since yesterday afternoon, for us we have found it is only affecting the desktop access console, the web console is okay. We have raised a support request.


Prudhvi Keertipati
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@Arif Hussain Can you reshare the screenshot, I don’t see it attached. 


  • Author
  • Apprentice
  • January 21, 2025

@Prudhvi Keertipati 


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  • Rising Star
  • May 18, 2025

Is it only for some user?