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Question

Password Safe/Password Safe Cloud Integration with BMC Helix Remedy

  • September 30, 2024
  • 2 replies
  • 300 views

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Hi All, 

 

Does Password Safe/Password Safe Cloud has any plans to support integration with BMC Helix Remedy? 

Can we use BMC Remedy OOTB connector for this integration? 

 

Any thoughts/inputs on this, please share. Thanks in advance. 

 

Regards

MJ

 

2 replies

DMITRI
BeyondTrust Employee
  • BeyondTrust Employee
  • October 1, 2024

To configure BeyondInsight and Password Safe with Remedy, you must configure the following:

  • Create a connector in BeyondInsight to connect to your BMC Remedy server.
  • Create a Smart Group with parameters configured to include the assets and data that you want to export to the Remedy system.
  • Create a functional account and ticket system (if integrating with Password Safe ticket system).

Please check this document: https://www.beyondtrust.com/docs/beyondinsight-password-safe/bi/integrations/bmc-remedy/index.htm


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  • Author
  • Rising Star
  • October 4, 2024

Thanks @DMITRI  for the reply. But can we use the BMC Remedy connector for BMC Helix Cloud platform as well?