Hi all,
Has anyone else seen massive performance issues during logon with Agent Protection enabled (on Windows 11 endpoints in my case)?
I have a customer that has been seeing problems for a while, and I also got my own environment set up and running in the last week and see the same thing.
Basically, after a clean logon to the device (happening on multiple, not isolated to 1 or 2), it just takes forever to get a usable desktop. For me, it can take a minute or more for even the taskbar to show.
To test, I created an identical EPM policy to my production policy, but with AgentProtectionState=0. When I flick my machine over to the associated Computer Group it is responsive again during logon (reboot, log on; taskbar loads almost instantly, apps load, desktop responsive…. normal operation).
Running latest versions of agent and client (leveraging Package Manager for that and double-checked manually).
The customer that raised it has been having issues for several months, so I feel this is a semi-recent issue, but not something that was a problem say 4 months ago (at a guess).
I’ll get a case open with support but interested if anyone else has seen similar problems and has any ideas.
Thanks.