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Apprentice
July 31, 2025
Solved

Auto Connect to Client

  • July 31, 2025
  • 5 replies
  • 256 views

I just switched from a local server to a hosted solution. In the past I was able to install a Jump Client on machines and set it so I could connect without anyone accepting the connections. When I set it up not, I am missing something, and the client needs to accept before I can connect. Can someone tell me where I need to make the change so I can create a Jump Client that will allow me to connect without anyone accepting? 

Thanks for any help. 

Kevin

    Best answer by KevinK

    In case anyone else has the issue here is a link to what needs to be done.

    Remote Support / Privileged Remote Access - How to setup unattended access. Create a Jump Client without end user prompts.

    Kevin

    5 replies

    Caleb Kershaw
    BeyondTrust Employee
    BeyondTrust Employee
    August 1, 2025

    Is this query releated to Endpoint Privilege Managment, or would it be better suited in one of the following communities?

    Caleb
    KevinKAuthor
    Apprentice
    August 1, 2025

    Caleb,

    Thanks for the reply.

    I am really not sure what the actual relation would be as I am not sure where I would go in the software to resolve the issue. I will look in the two areas you posted.

     

    Thanks Kevin

    BeyondTrust Employee
    August 4, 2025

    Hello ​@KevinK - This seems to be related to Jump Clients, which means SRA - From your desacription, I would say you are missing the Session Policies / Group Policies optoins - you want to set up a Group Policy which, under “Session Policies” section, has the  “Prompting Options” section set to “None”, please means when you start a session to the endpoint, it will not prompt and just allow you access to it.

    KevinKAuthor
    Apprentice
    August 4, 2025

    Thanks PhillC, I will take a look at this.

    KevinKAuthorAnswer
    Apprentice
    August 4, 2025