Auto Connect to Client

I just switched from a local server to a hosted solution. In the past I was able to install a Jump Client on machines and set it so I could connect without anyone accepting the connections. When I set it up not, I am missing something, and the client needs to accept before I can connect. Can someone tell me where I need to make the change so I can create a Jump Client that will allow me to connect without anyone accepting?

Thanks for any help.

Kevin

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Is this query releated to Endpoint Privilege Managment, or would it be better suited in one of the following communities?

https://beekeepers.beyondtrust.com/remote-support-44

https://beekeepers.beyondtrust.com/privileged-remote-access-46

Caleb,

Thanks for the reply.

I am really not sure what the actual relation would be as I am not sure where I would go in the software to resolve the issue. I will look in the two areas you posted.

Thanks Kevin

Hello @KevinK - This seems to be related to Jump Clients, which means SRA - From your desacription, I would say you are missing the Session Policies / Group Policies optoins - you want to set up a Group Policy which, under “Session Policies” section, has the “Prompting Options” section set to “None”, please means when you start a session to the endpoint, it will not prompt and just allow you access to it.

Thanks PhillC, I will take a look at this.

In case anyone else has the issue here is a link to what needs to be done.

Remote Support / Privileged Remote Access - How to setup unattended access. Create a Jump Client without end user prompts.

Kevin