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Auto Connect to Client

  • July 31, 2025
  • 5 replies
  • 117 views

I just switched from a local server to a hosted solution. In the past I was able to install a Jump Client on machines and set it so I could connect without anyone accepting the connections. When I set it up not, I am missing something, and the client needs to accept before I can connect. Can someone tell me where I need to make the change so I can create a Jump Client that will allow me to connect without anyone accepting? 

Thanks for any help. 

Kevin

Best answer by KevinK

In case anyone else has the issue here is a link to what needs to be done.

Remote Support / Privileged Remote Access - How to setup unattended access. Create a Jump Client without end user prompts.

Kevin

5 replies

Caleb Kershaw
BeyondTrust Employee
  • BeyondTrust Employee
  • August 1, 2025

Is this query releated to Endpoint Privilege Managment, or would it be better suited in one of the following communities?


  • Author
  • Apprentice
  • August 1, 2025

Caleb,

Thanks for the reply.

I am really not sure what the actual relation would be as I am not sure where I would go in the software to resolve the issue. I will look in the two areas you posted.

 

Thanks Kevin


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  • BeyondTrust Employee
  • August 4, 2025

Hello ​@KevinK - This seems to be related to Jump Clients, which means SRA - From your desacription, I would say you are missing the Session Policies / Group Policies optoins - you want to set up a Group Policy which, under “Session Policies” section, has the  “Prompting Options” section set to “None”, please means when you start a session to the endpoint, it will not prompt and just allow you access to it.


  • Author
  • Apprentice
  • August 4, 2025

Thanks PhillC, I will take a look at this.


  • Author
  • Apprentice
  • Answer
  • August 4, 2025