Avecto Defendpoint Service Issue

one more Question maybe im Trying something thats not possible. My Idea was that it is possible for an user to use EPM even, when they are somewhere without Internet. So as example User is logged 1 Day online and get the Policies. The next day the user starts the Client without Internet Connection and is not possible to get an Internet Connection. Is this possible?

I will repeat here.

The EPM Client only needs Internet access to download policy and send Event/Analytics to the PM Cloud.

If the client have valid functioning Policy present the EPM Client does not need internet connection.

if it has internet it will do heartbeats to the PM Cloud for Policy changes, and send Events to your Analytics. If no internet, the client will remain on the same policy, and store events until it has intenet connection again.

Again EPM will work if it has downloaded a policy, even without a internet connection.

Kind regards
Jens

​@ThienT, for what it’s worth your original workaround of setting the Adapter to “Delayed Start” is referenced in (KB0019606) Unable to refresh policies from tasktray icon in Windows. That KB also explains how to increase the timeout period if needed as well.

To reiterate what Jens has explained: an EPM endpoint only needs connectivity to PMC for a.) pulling policy and b.) sending events. Once a policy file has been downloaded to the local endpoint, the EPM client is able to use that cached XML file and enforce policy on the endpoint regardless of whether it has an internet connection. Once connectivity is restored, the client will begin sending events in batches to Analytics and will also download any policy delta that exists.
 

Thanks to you guys for the explanation. Somehow it doesn’t works with the downloaded Policy without Internet Connection. I just opened a support Case because I think i am missing something in the Configuration. Thank you