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After installing PrivilegeManagementPolicyEditor_x64_v25.2.40.0.exe on workstation, I am tying to connect to the BI appliance.

I went into the BI appliance and created a new Installer Activation Key. 

Entered key details, Beyond Insight Server and Workgroup Name. 

 

For BeyondInsight Server, “test” successful.  However, once I select “connect”, get “Failed to connect. Please check server details.”

 

BT Self Signed certificate with clientinstaller installed on client machine

 

"C:\Program Files\Avecto\Privilege Guard Client\EndpointUtility.exe" /bi /c /debug

BeyondInsight Connection Settings:
Connection Method. . : OAuth (Configured)
URL. . . . . . . . . : https://xxxx/EventCollector
Install Identifier . : xxxxxxx
Workgroup. . . . . . : BeyondTrust Workgroup

Testing connection...
Unexpected communication error.

Error 0 : An error occurred while sending the request.

Error 1 : The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

Error 2 : The remote certificate is invalid according to the validation procedure.

   at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
   at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)

 

I don’t see any error in the eventlog or anywhere

Hey ​@cmscott,

It sounds like you might be running into the same issue outlined in KB0022057 (link here: OAuth error when connecting to MMC policy editor - Failed to connect. Please check server details).

Have you reviewed this KB and tested whether its proposed resolution fixes the issue for you?


Hey ​@cmscott,

It sounds like you might be running into the same issue outlined in KB0022057 (link here: OAuth error when connecting to MMC policy editor - Failed to connect. Please check server details).

Have you reviewed this KB and tested whether its proposed resolution fixes the issue for you?

@Neil  Thank you for your response.  Yes - this is the latest EPM client and the Network Service has read.

This is an On-Prem EPM with no externally facing Event Service. At the moment I’m guessing OAUTH does not “work” in this situation - Is that correct?


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