Elevate Acrobat.exe

Question

We have acrobat.exe wanting to launch in an elevated mode.  It is hitting the ‘add basic admin’ rule in our low flex workstyle.  We have a message attached to this that allow for admins to input their credentials.  This works.  The problem is that adobe seems to want to launch acrobat.exe elevated for updates.  I don’t know that it’s a good idea to always launch adobe in an elevated mode so is there a better way to control this behavior?  Any thoughts or ideas are greatly appreciated.

Howard · Accepted Answer

Adobe does require Admin privileges when performing updates and we have a KB article that guides customer to create an application rule to allows that.

https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017857

Adobe is one of those applications that are often exploited by malicious content. EPM does have offer an additional layer of protection against malware for trusted business applications using Trusted Application Protection. You can refer to the link below in our Admin guide for more information on TAP rules

Workstyles

Howard · Answer

Acrobat installer or updater does requires Admin token performing updates. You can also follow this KB article to handle them. As mentioned previously if you’ve concern on Adobe then you should use the TAP (Trusted Application Protection) workstyle to help you address that concern.

https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017087

Elevate Acrobat.exe

3 replies

Badge Earners

Badge Earners

Sign up

Login to the community