Skip to main content
Question

EPM JIT notification

  • April 23, 2026
  • 2 replies
  • 11 views

Hello All,
Is there a way to notify (some sort of pop up) the users that the JIT request has been approved via BT EPM app/agent for a better user experience ? PMC has been integrated with SNOW.

2 replies

Paul
BeyondTrust Employee
  • BeyondTrust Employee
  • April 23, 2026

The JIT features have associated webhook actions, which can be triggered when a JIT request is received as well as when a JIT request is updated.  You can potentially leverage these to send notifications to your end users when a request is approved/denied. 

https://docs.beyondtrust.com/epm-wm/docs/webhook-settings#webhook-variables

Whether you can do this directly from the web-hook or whether you may need to use an intermediate/orchestration component will depend upon both the system you want to use to notify the user, and whether the JIT request contains data to address the user correctly in that system.

For example, you may need to perform a lookup, or manipulation of the data from the JIT request to correctly route the notification for example. 


Forum|alt.badge.img+4
  • Guru
  • April 23, 2026

Hello All,
Is there a way to notify (some sort of pop up) the users that the JIT request has been approved via BT EPM app/agent for a better user experience ? PMC has been integrated with SNOW.

I sense a feature request :-) the systray app should have a notification popup option.
https://beyondtrust-public.ideas.aha.io/

In the interim you can customize the JIT message, and inform where they can check if approved or not on the endpoint. relaunching the app also will confirm.
I do like the webhook option.

KR Jens