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EPM Windows - msedgewebview2 error

  • November 21, 2024
  • 5 replies
  • 255 views

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 Hi All,

We got below MS edge WebView runtime related error message on one of the Windows 11 machines. It was right after a reboot which was possibly caused by another device driver. We rebooted the machine multiple times again to see if it reappears. We are working with support on this but I wanted to check if anyone else has seen this type of error .

The error code seems to be indicating signature verification failure, which should not be the case. There are similar errors with other DLLs on various forums and solutions indicate an issue with either the DLL/app or MS Edge and WebView. I have general idea that pghook.dll will be injected in app processes for EPM to function

EPM agent version 24.3.349

 

5 replies

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  • Apprentice
  • November 21, 2024

What version of EPM Agent are you using?


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  • Author
  • Veteran
  • November 21, 2024

I updated the question , it is 24.3.349


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  • Apprentice
  • November 22, 2024

I have come across a similar prompt with another 3rd party application we use. After researching on it for some time, it was identified to be caused by the browser startup boost. We resolved it by implementing the below steps:

  1. Go to edge://settings/system
  2. Locate ‘Startup Boost’
  3. Toggle the setting to OFF
  4. Restart the browser.

Let me know if it worked for you. Thanks!


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  • Author
  • Veteran
  • November 22, 2024

@smantry I saw the vendor KB too. Did you see same/similar error with EPM or other tool


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  • Apprentice
  • November 22, 2024

It was another 3rd party tool using .NET runtime on the backend.