Hello We have EPM Windows agent 24.x version . When a user tries to install Notepad ++ Plugins it throws UAC prompt. I created a rule with all details shown in UAC prompt such as publisher and file name . Later I removed publisher and kept just the executable name , still I get the Windows prompt instead of EPM. Has anyone faced this issue?
On 25.x EPM agent with same policy , EPM is able to detect it and elevate it with Notification message
Question
EPM Windows - Notepad ++ Plugin installation throws Windows UAC
I have not seen the issue.
But I would assume that we are hitting the wrong rule and might be provinding a passive token to gup.exe which then triggers normal UAC as it got a passive token initially.
Without seeing the prompt and policy it’s difficult to say.
Two options to troubleshoot things fast:
Create a new Computer and make a copy of current policy, then enable auditing on all rules to raise a local event only. Move your computer to that group and replicate
This will tell you what rules are used in the Eventviewer, so we do not pollute the Analytics in PM Cloud.
I typically do this with the GOOD OLD MMC policy manager, works a lot faster than the Web Policy Editor still, and allows you to make changes on the fly to the policy.
Kind regards
Jens
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