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Rising Star
September 16, 2024
Question

MacOS 15 - Screen & System Audio Recording

  • September 16, 2024
  • 2 replies
  • 943 views

After moving to MacOS 15 I had a user notice that their Privacy and Security > Screen & System Audio Recording permissions for Microsoft Edge were disabled. This is a High Flex user, but they are unable to re-enable those permissions for Edge in the Screen & System Audio Recording settings page. They get a stock MacOS Admin prompt popup when they attempt to do so, and no record of the event in Analytics. 

Does anyone know how to allow High Flex users to edit settings in Privacy and Security > Screen & System Audio Recording?

 

Edit: Not sure how to delete posts yet but turns out EPM wasn’t working at all after MacOS 15 because the admin accounts required for EPM to work were removed during the update. Repushing the client fixed the problem.

    2 replies

    tclowater
    BeyondTrust Employee
    BeyondTrust Employee
    September 17, 2024

    Hey, thank you for updating with the fix!

     

    A note is that our support for MacOS 15 isn’t officially out yet; we aim for a 30-day coverage of a new OS release and will update our supported OS KB article: KB0017101 - EPM supported versions lifecycle and OS compatibility information

    Permalink: 
    https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017101

    BeyondTrust Employee
    September 18, 2024

    Hey there, I’ve just created a new post in the Mac area going over known issue with macOS Sequoia and EPM-M.