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Question

Troubleshooting Avecto Defendpoint service stops randomly

  • March 18, 2026
  • 0 replies
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I am getting several users complaining about their Avecto Defendpoint Service just stopping all of a sudden. May I ask what is the best way to troubleshoot and find out what is causing the service to stop?

I ran a PGCaptureConfig extract and looking at the Avecto IC3 client log, I can see the warning about the “Defendpoint agent service is not running”. I have looked at the Windows event log but it does not really say anything what might have caused the service to stop.