Monthly Buzz - July - Password Safe

Password Safe Cloud Instance Upgrade Requests and Scheduling

In addition to customer-requested upgrades, older versions of Password Safe (PS) Cloud environments are scheduled by BeyondTrust to be upgraded to the latest version periodically. Notices regarding these upgrades are sent to the administrative contact for the PS Cloud instance leading up to the activity. This may vary, but typically, the initial notice is sent one month in advance, followed by a reminder two weeks later. Additional notifications are sent at the start of the upgrade and again upon its completion.

If necessary, administrators can reschedule these upgrades to a more convenient time. It is recommended to have multiple administrators' contacts and keep the administrative contact information updated for notifications. These upgrades help ensure the instance is updated with the latest product enhancements and fixes to provide the best experience.

How to request an upgrade

To request an upgrade to the latest version of the product, open up a ticket with BeyondTrust Support and include the following information:

The URL used to log into the instance
The preferred date and time (within Sunday 5 PM Central - Friday 3 PM Central time)
The administrator’s permission (this is required)

Requesting an upgrade is encouraged to have the best experience with the latest product enhancements. Review the BeyondInsight Password Safe Release notes for the latest release and the changes.

Additionally, an upgrade can be requested if an instance is already scheduled for one and needs to be upgraded before the assigned window due to an issue or a pending implementation engagement. Upgrades are only supported for the latest available version of PS Cloud. It is not possible to request an upgrade to a lower version (such as n-1)

Continue to read about requests, rollback plans and scheduling here

Customer Case Study

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Latest Available Version:

Password Safe 25.1.1 – June 2025

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Upcoming and In Case You Missed It Webinars:

Road Maps:

Upcoming Product Road Map: Thursday August 7, 2025

2025 July Product Road Map: Password Safe

User Groups:

Q1 Password Safe Virtual User Group Recording

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