Remote Support - Knowledge Article Publications (May 18 - May 25)

The following articles were published last week.

New Knowledge Base Articles:
KB0022430 - Can SAML users be migrated to another provider in Remote Support or Privileged Remote Access?
KB0022436 - Support session shows: Waiting for reconnect. The customer has disconnected. The session will resume if the customer reconnects soon.
KB0022453 - What is the retention for RS and PRA Vault password history?
KB0022455 - Is it possible to automatically add the user's name as a tag during Jump Client deployment?
KB0022457 - Do RS or PRA Cloud sites use a static IP address?
KB0022461 - How long are recordings saved for in RS and PRA?
KB0022727 - Remote Support and Privileged Remote Access Atlas certificate requirements
KB0023340 - Provide credentials option missing during elevation after upgrade
KB0023503 - Canned PowerShell scripts invoking Microsoft COM objects fail
KB0023593 - Can NSS files be installed on Remote Support or Privileged Remote Access Cloud?
KB0023601 - Create button missing in the Representative or Access Console
KB0023602 - Jump Clients failing with error "Couldn't wrap message"
KB0023605 - Endpoints for local accounts are shown incorrectly in Vault accounts tab within the console

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