Skip to main content
Question

How to enable Toggle Clipboard feature for Shell Jump in Web console of PRA

  • February 27, 2025
  • 3 replies
  • 281 views

We are unable to find an option like 'Toggle Clipboard' for Shell Jump in the web console. Could you please assist us in enabling this feature?

3 replies

Forum|alt.badge.img+1
  • BeyondTrust Employee
  • February 27, 2025

Hello ​@Rohit Nikam - can you advise if your Console is currently set up for Manual Clipboard mode, or is it in Automatic mode? This configuration can be found in /login > Management > Security and ‘Clipboard Synchronization Mode’. If you are running a latest version of SRA, then it is also found in Session Policies as well.

 

’ 


  • Author
  • Apprentice
  • February 27, 2025

Hi Phill, the console is set up for Automatic mode.


Forum|alt.badge.img+1
  • BeyondTrust Employee
  • February 27, 2025

Hi Phill, the console is set up for Automatic mode.

OK then, in which case, there is no ‘send clipboard’ button as the clipboard should be sync’d automatically whenever something changes on either side - this is depending on your extact set up and endpoint OS permissions, but the clipboard should be sync’ing automatically.