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Customer Success Quarterly - 2025-Q1 - EPM

  • February 28, 2025
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Customer Success Quarterly - 2025-Q1 - EPM

 Greetings!

 

I'm Phillip Lehner, the Senior Director of Education at BeyondTrust, and I'm thrilled to lead our efforts in delivering exceptional learning experiences. I'm excited to share how we're elevating your journey with a new, streamlined method of accessing training: Success Included with BeyondTrust University.

      

At BeyondTrust University, we believe our customers deserve nothing short of excellence in the tools they use. That’s why we’ve launched 'Success Included' — to elevate your learning experience and ensure you achieve success with BeyondTrust’s solutions. 

 

Success Included is an education program that makes foundational knowledge accessible to customers at no additional cost. It features easy-to-follow, self-paced eLearning courses that empower system administrators to configure and manage BeyondTrust products using industry best practices. Our goal is to equip learners with the knowledge needed to maximize the value of their investment with BeyondTrust. Because your success is our mission. To check out what Success Included has to offer, please login to the BeyondTrust University.

 

Along with the available courses, BeyondTrust University content is also available in our Knowledge Base & BeeKeepers' search. Try it out today!

 

**Please be aware that an Okta ID is needed to log into BeyondTrust University. If you do not have an Okta ID, contact your company's administrator.
 

 

 

 

 

 

 

 

All the Best,
Phillip Lehner
Sr. Director, Education

 


Who To Contact

 

Need to reach someone from the team or have questions?

Find your main points of contact below.
 

Support:

Customer Support Portal

Technical Support – Best Practice

Support Guide

Phone

 

Customer Success Management: 

Email: customer.success@beyondtrust.com

 


Resources

 

Endpoint Privilege Management Cloud 25.1
Endpoint Privilege Management for Windows 24.8

Top Articles for Endpoint Privilege Management

How-To Documentation
User & Admin Guides
Updates and Features
BeyondTrust Support Guide 

 

In Case You Missed It

 

Product Roadmap: Endpoint Privilege Management Windows & Mac - 4 March

BeyondTrust Blog
BeyondTrust Youtube Videos
All Webinars
All Podcast Episodes 

 


Save The Date

 

February

The Evolution of PAM Webinar – 27 February 2025

 

March


eCrime Congress UK 2025 – 4 March 2025
StrategieTage IT Security - 17 March 2025
Gartner IAM EMEA 2025 – 24 March 2025

 

April


IDM Europe 2025 - 1 April 2025

 

 


 

Announcements

 

 

Exciting Updates to Product Documentation!
 

We’re excited to share that we’ve updated our BeyondTrust product documentation to a next-generation, more user-friendly platform.   Highlights include an enhanced look and feel, higher-visibility release notes, rewritten documentation, fully-functioning search capabilities, and more intuitive navigation. We invite you to take a look!

 

 

Earn up to $50 by reviewing BeyondTrust!
 

Your feedback not only helps us but also assists other businesses in making informed decisions. As a token of appreciation, we are offering $25 for each published review through Gartner and G2 using the links below.
 

BeyondTrust Named a Leader in 2024 Gartner Magic Quadrant for Privileged Access Management and Customers Choice 2024 for Remote Desktop Software.

 

Leave a review on Gartner Peer Insights and earn $25!

 

BeyondTrust Named Top 50 Best Software for Enterprise Business & IT Infrastructure Software Products by G2 Best of 2025 Software Awards.

 

Leave a review on G2 and earn $25!

 

 


 

Technology Integrations
 

Did You Know?
 

BeyondTrust offers integrations with ServiceNow for the entire portfolio!
 

Find out more here

 


Product Management

 

Please join us for a product roadmap webinar! In these sessions, you’ll gain valuable insights into the evolution of BeyondTrust, with an opportunity to meet our Product Managers, learn about new features in development, and share your feedback.  

Sign up now: Product Roadmap Webinars   

 


 

Latest Podcast

 

 

 


 

New to BeyondTrust?

 

Use the below links to learn more and sign up for valuable information. 

 

Why BeeKeepers?
Company News
Technical Documentation
Release Notes
BeyondTrust University
Resource Videos
User Research
Case Studies
Research and Reports


Twitter | Facebook | LinkedIn | Instagram | Spotify

 

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