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BeyondInsight / Password Safe

Manage privileged passwords, accounts, keys, secrets, and sessions for people and machines and secure non-privileged employee passwords for business applications.

124 Topics
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
BeyondInsight / Password Safe - Knowledge Article Publications (Jan 27 - Feb 3)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021706 - Enable password test agent box not staying checked when enabled KB0021901 - Error when launching a remoteapp session "The system cannot find the file specified" KB0021929 - How to configure Managed Account DSS key rotation KB0021966 - Oracle functional account or managed account password tests fail with Oracle errors "ORA-01882" and "ORA-00604" KB0021967 - Error when running Oauth API script from the appliance "Failed to authenticate" - "Token issuer is invalid" KB0021972 - After upgrading, no accounts are showing in the Password Safe tile. KB0021981 - Configuration of proxy settings no longer works after upgrade to Password Safe 24.3 on-prem - Entra ID test password and change password fails KB0021985 - TOTP setting "Enable for new directory accounts" or "Enable for new local accounts" disabled une

130
GloriaB
BeyondTrust Employee
A
ArtvinlotApprentice
asked in General
RDP & SSH Session Limitation

Hello Community, In a Password Safe active passive configuration scenario what factors determine the maximum number of concurrent RDP and SSH sessions? Are these influenced by hardware resources, system configurations or software restrictions? Best,Gavin

703
A
A
avobireddyNewcomer
posted in General
Issue with PS Automate INI

Getting an error while testing the ps Automate INI file. When i try to open through Powershell/CMD prompt, getting the issue.It is coming for default BT given INI file also.   

442
A
Edward V
Edward VNewcomer
asked in General
Secret Cache Windows Server Hardening

Hello Community,  Besides the usual server hardening best practices. Is there any advanced steps that should be taken to secure the Secret Cache Windows Servers? I’m looking forward to hearing everyone’s thoughts.  Best, Edward

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Prudhvi Keertipati
Prudhvi KeertipatiVeteran
asked in General
Password Safe - PRA Integration : View Password on Access Policy

Hi Team,We have Password Safe and PRA Integrated. We have some users who use both Password Safe and PRA to launch remote sessions.SRA Access Policy must have the View Password option enabled, so the users can retrieve the credential in PRA console. Because of this requirement in SRA access policy, users are able to view managed account passwords in Password Safe.How can we restrict users to NOT View Passwords in Password Safe and should be able to retrieve the credential in PRA Jump Session? Thanks,

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Prudhvi Keertipati
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
BeyondInsight / Password Safe - Knowledge Article Publications (Jan 20 - Jan 27)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021634 - What different ways can Service Now ticket system be integrated with BeyondInsight Password Safe? KB0021686 - Functional Account test fails. Error details openid-configuration: Service Unavailable KB0021896 - How to add sync Active Directory and asset descriptions to managed systems in Password Safe KB0021912 - Unable to SSH to Cisco switches version ISO 17.12 or higher within Password Safe . Error: SSH client: No Matching MAC algorithm found KB0021940 - Azure Directory Query Smart Rules cannot be used without discovery turned on - Error: PmmManagedAccount Processing rule N failed with error KB0021957 - How to hide the Record Session option - How to record all sessions KB0021968 - Direct Connect RDP sessions fail "An internal error has occurred" - "ERRCONNECT_CONNECT_TRANSPORT_FAILED [0x0002000D]" K

150
GloriaB
BeyondTrust Employee
A
AmilaKRising Star
asked in General
File upload/Download /Copy- Web Applications From RDS to the User Device

Hi Guys,For remote applications through RDS (for example firewall session ),What is the best practice /method to use uploading files from user PC ? Further If the user need to copy downloaded files from web application (through RDS) to the user device, what is the best method ? 

533
DavidC
BeyondTrust Employee
K
kgujasApprentice
asked in General
Password safe - Management and worker nodes notworking

In the active active configuration where we have management and worker nodes, how the PAM Worker node will recognize which network interface the communication will use ? thanks

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K
C
chiragNewcomer
asked in General
Password Safe Certifications

Hello Team,Just wanted to know how to earn the certification and Badge of BCIE or passwordsafe admin certification through BT university? FYI, We have purchased the training modules and I would like to get certified in the above mentioned.Thanks,CS

471
Lindsay Gallant
BeyondTrust Employee
N
naidu_jstsApprentice
asked in General
Session should be enabled by default in BT passwordsafe

How to ensure that even Admin session should be recorded. There should not be an option to avoid Recording.

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GloriaB
BeyondTrust Employee
X
xNourahxApprentice
asked in General
cisco catalyst switches and Routers

We are planning to onboard all Cisco Catalyst switches and routers into PAM and manage the associated local accounts.Previously, I only onboarded Windows servers, so onboarding Cisco devices is new for me, and I’m unsure where to start.Do I need to create a functional account on all devices to perform detailed discovery? and what is after that? Any insights or recommendations would be greatly appreciated.Thank you.  

342
GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
BeyondInsight / Password Safe - Knowledge Article Publications (Jan 13 - Jan 20)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021913 - Resource Broker installation error: Install validation failed. Error details: Failed to validate resource broker limit. Status code Unauthorized. KB0021925 - RDP to Managed System Login failed. pbsm.log error: NTSTATUS: STATUS_NO_LOGON_SERVERS [0xC000005E] KB0021940 - Azure Directory Query Smart Rules cannot be used without discovery turned on KB0021956 - Failed to reach beyondtrust.com when setting up an appliance or configuring a proxy. Test connection error:  The remote server returned an error: (403) error Forbidden. KB0021963 - After upgrading to Password Safe 24.3, users cannot create new secrets, or edit secrets even though the update permission is set.

250
GloriaB
BeyondTrust Employee
S
Salman1Newcomer
asked in General
RDP and SSH same system, Password Safe

Hello all! I am trying to configure a use case which is to connect with SSH and RDP to the same Windows system through Password Safe. I have gone and tried testing this but it seems to be that Password Safe only supports 1 protocol and not 2 at the same time as even configuring duplicates in Password Safe makes it stick with whichever came first.Is this possible?

271
DavidC
BeyondTrust Employee
Prudhvi Keertipati
Prudhvi KeertipatiVeteran
asked in General
BeyondTrust Docs

Looks like BeyondTrust Docs is migrated to a new document hosting solution and it is missing some of the documentation when compare to earlier documentation.  For example: Database Scan Account Creation, scan and functional account required permissions for Linux/Unix assets 

773
S
BeyondTrust Employee
S
SayaliApprentice
asked in General
Windows 11 2024 version 24H2 update RDP graphics issue

Customer recently updated Windows 11 version from 23h2 to 24h2. After the update, single user is facing an RDP graphics issue. As per the KB article for cloud password safe  https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0021625, we have to make gfx registry changes.but for other users its working fine. As it's a global setting for all users, if we make the changes, does it disturb the RDP launch for the other user??

27296
P
BeyondTrust Employee
E
Eric WApprentice
asked in General
Frequent domain account lockouts on Windows systems. Fast Startup?

We implemented Password Safe for our dedicated domain admin accounts in May/2024. At the time, we experienced some frequent lockout issues with these accounts, but nothing that couldn’t be explained or resolved by simple process changes for users (i.e. forgetting to sign out of systems before the password release expires). In Sept/2024, we saw an uptick in lockout frequency with these accounts that couldn’t be explained. Most of the lockout events occurred on the Windows machines users were in possession of rather than from accessing a remote VM like we saw in the past, (aside from some of our support staff who encountered lockouts from end user machines they had previously worked with and used their credentials to establish a remote support session via Teamviewer). Lockouts occur multiple times a day regardless of a reboot on the problem device. No processes are found running with dedicated admin account on the machine, yet ongoing lockout events on the account continue to register fr

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X
frank.colvin
frank.colvinVeteran
asked in General
session request information

We have several issues, and resolving them would be very easy if we can get information from the users session request, specifically duration. we have turned off ESA and log off on disconnect due to business use requirements so if a user does not sign out of an RDO session properly the privileged account will become locked after password safe does a post release password reset. in the most recent case the user is getting locked out and we find this through a daily lockout report from our SEIM. the user is notified and claps back that she has not been on the machine in days. in researching we see she accessed this sever and failed to logout properly 7 days earlier. we assume the user requested this session for 7 days, however the user does not remember. we would like to address this but with no solid evidence we cannot do that. any suggestions?

1037
frank.colvin
N
naidu_jstsApprentice
asked in General
How to Control Concurrent session to BT Console (passwordsafe) not referrring to managed accounts

How to Control Concurrent logins to Beyondtrust Passwordsafe? Example: If a user is trying to login using his laptop to bt passwordsafe console and if goes and logs in to another machine that should logout the other session and making this active session. Can we do this in BT passwordsafe?

321
J
BeyondTrust Employee
K
kgujasApprentice
asked in General
BI Password Safe networking

  Password safe physical appliane comes with 4 network cards. It is possible to have more than one network card in virtual appliance? Can we have more IP adressess for one network card in virtual appliance? If yes, where can I found the documentation? Thanks.

322
K
Prudhvi Keertipati
Prudhvi KeertipatiVeteran
asked in General
Break-Glass Scenario Best Practices for Password Safe Cloud

Hi Team,I’m looking for a best practices and BeyondTrust recommendations for break-glass scenarios in the Password Safe Cloud? Please share your suggestions/advice?-Prudhvi

712
Prudhvi Keertipati
A
AmilaKRising Star
asked in General
How to map non-shared manage accounts to User Group

Hi Guys, How can we achieve below use case ?"There are four members in the firewall team have their own manage accounts(Non-AD Accounts). Customer want to create one user group to grouping these members. When one member login to the PAM ,he should be able to view hist credential/manage account only." 

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R
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
BeyondInsight / Password Safe - Knowledge Article Publications (Jan 6 - Jan 13)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021872 - Secrets Cache pspca logs error "A timeout occurred" KB0021909 - What AD permissions should a bind account or directory credential have? KB0021912 - Unable to SSH to Cisco switches version ISO 17.12 or higher within Password Safe . Error: SSH client: No Matching MAC algorithm found KB0021926 - How to onboard VMware Vsphere ESXi SSH into Password Safe KB0021932 - When using PS_automate version 24.3, launching web application with the Microsoft Edge Browser fails. KB0021935 - What is the difference between the Change Password menu option and the Schedule Change button on the Managed Accounts page?

220
GloriaB
BeyondTrust Employee
M
mitesh.nanduApprentice
asked in General
Password Safe || Nutanix OVA

We are uploaded OVA file in Nutanix Platform via Prism Console, post booting VM we are getting Boot device not found. Please install an operating system, or play 2048.We kept disk as a first boot, still we are getting same error message while booting VM.Package Name: 2024-R06-Win22-Ntnx-SF.ovaNutanix Version: 6.5.3.6 LTS Has anyone has done Password Safe deployment on Nutanix Platform. 

8511
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C
Cygnus-x1Rising Star
asked in General
Cloning U-Series Appliance

Hi,We have 2 U-Series Virtual Appliances in Active/Active mode with an external SQL Server database.Our cybersecurity team needs to have a clone of our BeyondTrust setup. Is it possible to clone and have a working setup while also running the actual setup?What will be the major challenges/obstacles to overcome?Would highly appreciate any help/guidance.Thanks

1574
MikeK
R
RahulBApprentice
asked in General
How to manage local scan account and functional account step by step

Hello Everyone, I can understand the logic behind the automatic password rotation of local functional account even if we have new server onboarded using same first functional account credentials, but it is untested. i am trying to test it and update it once done. Regarding the Local scan account i actually do not have any idea that how can we manage it (Using enable scanner on managed account i know but what if we have onboarded 100 servers and now we need to scan 100 more and the scan account is using old credentials on remaining 100 servers also if i need to perform the scanning on old scanned assets?)There are lots of questions in my mind regarding the management of local scan accounts.Please feel free everyone to share your recommendations………………………….

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Badge Earners

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    Nikhil Raohas earned the badge BCIE: Endpoint Privilege Management - Windows
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