General

The following articles were published last week. New Knowledge Base Articles: KB0022420 - "404 status error: Not supported policy" Error when performing an access request KB0022450 - Error: "The request failed because it didn't fit the Access policy schedule" when performing an Access Request

The following articles were published last week. New Knowledge Base Articles: KB0022311 - Allow users to edit accounts setting KB0022368 - Pathfinder account permissions do not carry over to Entitle account - Only Requests and My Settings are available

The following articles were published last week. New Knowledge Base Articles: KB0022119 - Is it possible to set up auto approval on subsequent requests after the initial approval?

The following articles were published last week. New Knowledge Base Articles: KB0022118 - Integration Accounts Sync fails with a 504 Server Error: Gateway Timeout KB0022142 - How to request access permissions and roles for a secondary account KB0022158 - How to bulk map integration accounts via API if auto mapping is not happening KB0022160 - How the default request durations in Org settings and durations in Approval workflows work together

The following articles were published last week. New Knowledge Base Articles: KB0021509 - Why is my access request being auto-approved? KB0022094 - Entitle Slackbot error message - /access_request failed with the error "fatal_error" KB0022105 - Users existing permissions have gone after deploying Entitle - Can Entitle restore pre-existing permissions?

The following articles were published last week. New Knowledge Base Articles: KB0022054 - Entitle FAQ

The following articles were published last week. New Knowledge Base Articles: KB0021520 - Users are unable to select any integration in the drop-down or the drop-down shows "No options found" and Requests page is blank

The following articles were published last week. New Knowledge Base Articles: KB0021665 - What are Tasks and how do they work? KB0022050 - What is an integration account and how does it relate to performing access requests?

The following articles were published last week. New Knowledge Base Articles: KB0021984 - Cannot interact with Access Reviews in User Access Reports (UAR)

The following articles were published last week. New Knowledge Base Articles: KB0021700 - Using FreshService tickets and approvals with Entitle KB0021701 - Using Jira tickets and approvals with Entitle KB0021984 - Cannot interact with Access Reviews in User Access Reports (UAR)

The following articles were published last week. New Knowledge Base Articles: KB0021801 - Ways to configure which resources a user can request within Entitle KB0021812 - Key points for troubleshooting integration issues with the on-premise Entitle agent

The following articles were published last week. New Knowledge Base Articles: KB0021902 - MS Teams New Request error - There was a problem reaching this app. Unauthorized

The following articles were published last week. New Knowledge Base Articles: KB0021824 - What is the Prerequisite Permissions feature, and how does it work?

The following articles were published last week. New Knowledge Base Articles: KB0021704 - How to update an on-prem Entitle Agent to the latest version KB0021793 - Can users export a report of all requestable resources with owners and maintainers? KB0021802 - How can admins see the username and secret used within an integration configuration when it was first set up? KB0021812 - Key points for troubleshooting integration issues with the on-premise Entitle agent

The following articles were published last week. New Knowledge Base Articles: KB0021751 - Which events are sent to the SIEM Collector when Audit logs streaming is enabled KB0021797 - Do servers in different environments need separate Entitle agents?

The following articles were published last week. New Knowledge Base Articles: KB0021665 - What are Tasks and how do they work? KB0021700 - Using FreshService tickets and approvals with Entitle KB0021701 - Using Jira tickets and approvals with Entitle KB0021715 - How Microsoft SQL Server and Entitle works on granting temporary access to database resources

The following articles were published last week. New Knowledge Base Articles: KB0021520 - Users are unable to select any integration in the drop-down or the drop-down shows "No options found" KB0021640 - Allow changing account permissions

The following articles were published last week. New Knowledge Base Articles: KB0021514 - Logging into Entitle for the first time error - Resource not found KB0021641 - Access request not providing login details after the request was approved

The following articles were published last week. New Knowledge Base Articles: Allow changing account permissions