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Windows & MacOS

A localized space to talk about EPM, specifically for Windows And Mac OS's.

  • 167 Topics
  • 466 Replies
167 Topics
dan-snelson
dan-snelsonNewcomer
posted in Windows & MacOS
BeyondTrust EPM: Racing Stripes

A collection of racing stripes for BeyondTrust Endpoint Privilege Management on macOS  Racing Stripes The following racing stripes proved helpful in our initial deployment and ongoing support of BeyondTrust Endpoint Privilege Management for macOS.Continue reading …

1562
LukeV
BeyondTrust Employee
MikeK
MikeKVeteran
posted in Windows & MacOS
Leveraging EPM for elevation logs

Recently I began a to take a journey to leverage EPM as a logging method for those pesky “Workstation Admin Exceptions” for users who feel EPM agent gets in their way while doing work. Essentially, I have a policy that has everything set to Passive so that EPM can detect the elevations and log them for me, but not affect the end user’s ability to “Run as Administrator”. I am curious if anyone else has done something like this as well, and if I am going down the track.  I still have a few things to cover, but I wanted to get a feel what others have done to capture those delicate metrics to needed.

3258
MikeK
Josh Bristow
Josh BristowVeteran
posted in Windows & MacOS
Policy Creator - New Option Idea

I would love to see something like this added to the policy creation section. Think of steps that would be removed by no longer needing to download an existing revision, create a blank policy, and finally importing your revision over the blank. It’s a small thing but when you do it all the time, it’s not so small.

61514
Josh Bristow
S
ssethurajanApprentice
asked in Windows & MacOS
Package Manager Installation

Despite trying multiple time the package manager does not install the client and adapter on a windows workstation.Configured Computer Group - enabled Package Manager and Computer status in PMC console is awaiting updates for both adapter and client.Location : C:\Program Files\Avecto has only package manager folder.Any recommendations to resolve this problem? 

4524
Devin Churchill
BeyondTrust Employee
A
Akshay SharmaVeteran
asked in Windows & MacOS
Custom access for applications not allowed for everyone.

Hey all, There are some applications that are only allowed for exceptional users ( for example - pentesting tools ). So in order to access them they have to be added in the AD group for access. If the user needs the same application access for only 3-4 days for project purpose, having ServiceNow integration available for us cannot make those applications available over this integration as well as over the JIT feature .  So is there any integration that can make this custom access possible.?  

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A
dan-snelson
dan-snelsonNewcomer
posted in Windows & MacOS
BeyondTrust EPM: Flexibilities

Easily assign macOS computers to a BeyondTrust Endpoint Privilege Management High, Medium or Low Workstyle Flexibility via a Jamf Pro Script ParameterWorkstyle FiltersWhile BeyondTrust Endpoint Privilege Management for Windows policy Workstyles can be filtered based on Microsoft Entra ID groups — as of this writing — macOS policy Workstyles cannot.For macOS, each users’ account must be added to an existing local group for every Mac in your fleet.Continue reading …

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J
B
BeyondTrust Employee
BrandonBeyondTrust Employee
posted in Windows & MacOS
PM Cloud Onboarding Guides Now Available Within the PM Console

The Adoption Assurance team is excited to announce that product onboarding guides are now available within the Privilege Management Console for all PM Cloud customers!Although these guides were designed with new users in mind, they are available on-demand for anyone with PM Console access. GIFs, pictures, tooltips and written instructions have been combined to create a guide experience that is concise, and accessible to users of all levels of expertise. Topics covered include Policy Set Up, Organizing Computers, User Creation, Installation and more. To access the in-product onboarding guides, simply open the Knowledge Center from within the PM Console by clicking the floating “?” icon (which is visible from anywhere within the console). Once you have opened the Knowledge Center, select your topic of interest from those that are listed to launch the corresponding guide! We hope that you find these guides both helpful, and informative! Moving forward, our team will be actively seeking ou

1580
B
BeyondTrust Employee
A
Akshay SharmaVeteran
asked in Windows & MacOS
Task manager acting abnormally

In PMFW , we are seeing cases where after upgrading from windows 10 to windows 11 .  the task manager when opened normally does not open instead it asks for admin privileges  and give Level 2 admin elevation prompts to access Task manager. How can we fix this with help of beyondtrust.

5654
A
S
ssethurajanApprentice
asked in Windows & MacOS
EPM-W PMC Package Manager

Are there any documentation/KB available for the mass deployment of EPM-W Package Manager?

4725
M
A
anorwoodNewcomer
asked in Windows & MacOS
Anyone working with non-persistent VMs?

Working on a solution using WMI filters and trying to test on non-persistent VMs with a test policy - but not finding the VMs are showing up under assets (under today versus last 90 days).   Names of the VMs are reused so am seeing stale instances - but not current session.   The VMs are destroyed upon log off and re-created once they are logged into again.  We currently deploy XML files with the images to ensure policies are applied immediately.  Have tried using command line updates to force check in - but perhaps there is a better way?  

4121
P
BeyondTrust Employee
John Trask
Community Manager
John TraskCommunity Manager
posted in Windows & MacOS
Community Sections Merged: EPM - Windows & Mac

Hi All,  We have heard your feedback and have merged the individual Windows and Mac sub-sections into one new combined Windows & MacOS sub-section. We have also created a few new Tags as well to help you classify your post.  New Tags: Windows, MacOS, Windows & MacOS Thank you all for the feedback!

825
Josh Bristow
dan-snelson
dan-snelsonNewcomer
posted in Windows & MacOS
BeyondTrust EPM: Inspector

 Leverage swiftDialog to display a user-friendly message about the health of BeyondTrust Endpoint Privilege Management for Mac, while capturing various under-the-hood settings behind-the-scenesInspirationDuring a recent case with BeyondTrust Support, we were asked to obtain the output of several elevated Terminal commands from the affected user’s Mac.Having previously written a similar solution for CrowdStrike Falcon, creating a health inspector for BeyondTrust EPM seemed like the obvious solution.Continue reading …

1021
Lindsay Gallant
BeyondTrust Employee
N
Nervous-EquivalentRising Star
asked in Windows & MacOS
MacOS 15 - Screen & System Audio Recording

After moving to MacOS 15 I had a user notice that their Privacy and Security > Screen & System Audio Recording permissions for Microsoft Edge were disabled. This is a High Flex user, but they are unable to re-enable those permissions for Edge in the Screen & System Audio Recording settings page. They get a stock MacOS Admin prompt popup when they attempt to do so, and no record of the event in Analytics. Does anyone know how to allow High Flex users to edit settings in Privacy and Security > Screen & System Audio Recording? Edit: Not sure how to delete posts yet but turns out EPM wasn’t working at all after MacOS 15 because the admin accounts required for EPM to work were removed during the update. Repushing the client fixed the problem.

6262
S
BeyondTrust Employee
P
postuserApprentice
asked in Windows & MacOS
Whitelisting Onedrive & MS teams in Windows Medium Flex policy

How to whitelist the two events below on Windows Medium Flex policy?   

1772
Paul
BeyondTrust Employee
S
ssethurajanApprentice
asked in Windows & MacOS
EPM-W Non Domain Joined

Does EPM-W support installing agents on non-domain joined machines?Currently, they use local personal accounts to login to the system -how to apply the policies to these specific users?

1921
LukeV
BeyondTrust Employee
N
BeyondTrust Employee
NeilBeyondTrust Employee
posted in Windows & MacOS
Useful EPM-W Knowledgebase Articles

Hey everyone,I often find myself referring back to some of the same EPM-W KB articles over and over again, so I thought I'd share below some of my most commonly visited KBs to keep in your back pocket. EPM-W troubleshooting guide: https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017077This one is a great starting point for any EPM-W related troubleshooting steps. EPM-W has three primary components to consider up front, each acting as a variable when troubleshooting an issue. These are:Defendpoint Service PGHook (user space) PGDriver (kernel space)While I plan to create a separate post in the future to review each of these components and what their roles are, the primary goal of this KB article is to help you with component isolation. In other words, which of the above three components is involved in the issue?If we can isolate which component of EPM is related to the issue at hand, we can focus our attention on the relevant piece and resolve the pro

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Caleb Kershaw
BeyondTrust Employee
Sean Cashin
BeyondTrust Employee
Sean CashinBeyondTrust Employee
published in Windows & MacOS
BeyondTrust Quarterly Update - 2024-Q3 - Endpoint Privilege Management

Hello All,Leaning into the cliché, it’s hard to believe the year is half over already. As I'm sure is true for many of you, this has been a year of hard work and big changes at BeyondTrust. At the beginning of the year, I stepped into the role of Chief Customer Officer and welcomed both Mike Machado and Brett Thiess to the team as CISO and CMO, respectively. We also welcomed Ron Nissim and his team into the BeyondTrust family with the acquisition of Entitle, expanding BeyondTrust’s stance as an Identity Security leader! As the CCO, my passion and focus are on ensuring that our customers not only adopt but get real value from our products – securing their Identity landscape, minimizing the risk of threat actors, and limiting the blast radius of any incidents. Your thoughts and experiences are a key piece of guidance for us; from your NPS responses and feedback on your interactions with teams like support and services, to your engagement on changes we’ve made to products, we value the fe

2910
Sean Cashin
BeyondTrust Employee

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