Windows & MacOS

Despite trying multiple time the package manager does not install the client and adapter on a windows workstation.Configured Computer Group - enabled Package Manager and Computer status in PMC console is awaiting updates for both adapter and client.Location : C:\Program Files\Avecto has only package manager folder.Any recommendations to resolve this problem? 

Hey all, There are some applications that are only allowed for exceptional users ( for example - pentesting tools ). So in order to access them they have to be added in the AD group for access. If the user needs the same application access for only 3-4 days for project purpose, having ServiceNow integration available for us cannot make those applications available over this integration as well as over the JIT feature .  So is there any integration that can make this custom access possible.?  

Easily assign macOS computers to a BeyondTrust Endpoint Privilege Management High, Medium or Low Workstyle Flexibility via a Jamf Pro Script ParameterWorkstyle FiltersWhile BeyondTrust Endpoint Privilege Management for Windows policy Workstyles can be filtered based on Microsoft Entra ID groups — as of this writing — macOS policy Workstyles cannot.For macOS, each users’ account must be added to an existing local group for every Mac in your fleet.Continue reading …

The Adoption Assurance team is excited to announce that product onboarding guides are now available within the Privilege Management Console for all PM Cloud customers!Although these guides were designed with new users in mind, they are available on-demand for anyone with PM Console access. GIFs, pictures, tooltips and written instructions have been combined to create a guide experience that is concise, and accessible to users of all levels of expertise. Topics covered include Policy Set Up, Organizing Computers, User Creation, Installation and more. To access the in-product onboarding guides, simply open the Knowledge Center from within the PM Console by clicking the floating “?” icon (which is visible from anywhere within the console). Once you have opened the Knowledge Center, select your topic of interest from those that are listed to launch the corresponding guide! We hope that you find these guides both helpful, and informative! Moving forward, our team will be actively seeking ou

Are there any documentation/KB available for the mass deployment of EPM-W Package Manager?

Working on a solution using WMI filters and trying to test on non-persistent VMs with a test policy - but not finding the VMs are showing up under assets (under today versus last 90 days).   Names of the VMs are reused so am seeing stale instances - but not current session.   The VMs are destroyed upon log off and re-created once they are logged into again.  We currently deploy XML files with the images to ensure policies are applied immediately.  Have tried using command line updates to force check in - but perhaps there is a better way?  

Hi All,  We have heard your feedback and have merged the individual Windows and Mac sub-sections into one new combined Windows & MacOS sub-section. We have also created a few new Tags as well to help you classify your post.  New Tags: Windows, MacOS, Windows & MacOS Thank you all for the feedback!

 Leverage swiftDialog to display a user-friendly message about the health of BeyondTrust Endpoint Privilege Management for Mac, while capturing various under-the-hood settings behind-the-scenesInspirationDuring a recent case with BeyondTrust Support, we were asked to obtain the output of several elevated Terminal commands from the affected user’s Mac.Having previously written a similar solution for CrowdStrike Falcon, creating a health inspector for BeyondTrust EPM seemed like the obvious solution.Continue reading …

After moving to MacOS 15 I had a user notice that their Privacy and Security > Screen & System Audio Recording permissions for Microsoft Edge were disabled. This is a High Flex user, but they are unable to re-enable those permissions for Edge in the Screen & System Audio Recording settings page. They get a stock MacOS Admin prompt popup when they attempt to do so, and no record of the event in Analytics. Does anyone know how to allow High Flex users to edit settings in Privacy and Security > Screen & System Audio Recording? Edit: Not sure how to delete posts yet but turns out EPM wasn’t working at all after MacOS 15 because the admin accounts required for EPM to work were removed during the update. Repushing the client fixed the problem.

How to whitelist the two events below on Windows Medium Flex policy?   

Does EPM-W support installing agents on non-domain joined machines?Currently, they use local personal accounts to login to the system -how to apply the policies to these specific users?