General

I have a use case where we are using the domain accounts for accessing Network devices and windows. Say abc.domain@domain.com which is linked to a network device, Windows and an application. Similarly abc2.domain@domain.com, abc3.domain@domain.com. Linked with all the Network device, windows and application.I have done the linking of the managed accounts to systems (Network device, windows and application.)I have configured in the managed account smart rule mentioned that Managed account field=abc.domain@domain.com & Asset smart group= Windows. in the condition i have given the show managed account as smart group. Also mapped the user group to this smart group.We have also got applications which are running with the same account abc.domain@domain.com. applications are in Windows, network devices.We are able to see in the directory linked accounts it is showing only windows which is as expected and the account abc.domain@domain.com. But when seeing in the applications it is showing

Hi, Does anyone encountered scheduled password change fails due to permission denied error however if you use force change password, it successfully changed the password? The system is Ubuntu and I wonder, what’s the difference between those 2 functionality. The account settings option for the Ubuntu managed account is configured to use a functional account when changing password and Use Own Credential is disabled. If I try to simulate the changing of password on the server, the passwd <managed account> command doesn’t work due to an error showing “passwd: You may not view or modify password information for <managed account>”. If I run the command, sudo passwd <managed account>, it requires us to input the sudo password. With this two commands unable to work properly, I wonder why the force change password works? Any idea?  Cheers~!

Need Comparison between Privileged Identity and Password Safe (including features, scalability, audit, troubleshooting, integration, APIs, architecture, User Interface etc etc? Is there any refernce document available to higlight why its a better than PI to management?

We have the following use case:  Onboard the service account to password safeNotify the service account owners with the new password when the password is rotated in password safe. The password need to be communicated to the service account owners for any external service account usage beyond password safe  The service account password should be updated by the password safe on the underlying windows services/scheduled tasks/ IIS application pools.I would like to understand the feasibility on the email notifications, password updates on the services and any challenges that anyone faced while onboarding the service accounts. 

I’ve noticed lately that our system event viewer in is filled with warnings.  Most of them are complete gibberish to me.  Most are like this but with different IDs: CPP: Postpone CQ item due to active Release Request Id:(3753), Expiration time: 5/29/2025 10:33:17 PM UTC - ChangeQueue: id=18576, MAid=663, FAid=, MSid=5, SubDt=2025-05-29 13:33:07 UTC, ChgDt=2025-05-29 13:33:07 UTC, Reason=R, ProcStartDt= UTC, NumFail=, RelID=, ReqID=3751, RemoteCl=false, OWA= These come in sometimes multiple times a minute.  Just for the last 15 minutes, there are 130 of these. There are over 5000 in the past 24 hours.  What is this trying to tell me?

Hello,We are using the secret safe api to pull secrets and plug them into our applications. When testing our script in  PowerShell it works, however, in Python, we are seeing a 404 error. Any idea? Our RunAs user is a domain account. TIA!

If a shared functional account is used to log into the application server (RDS), users can see files downloaded by others in the Downloads folder from previous sessions. Is there a way to prevent this behavior?

Hello All,We have an existing setup of Beyond Trust u-Series appliances. When we try to access the U-Series appliance portal page, the page is visible requiring username and password. Unfortunately, we have lost the credentials. Is there anyway by which I can get the lost admin credentials back. Please suggest.Thanks,Prasad

Hello TeamThe application session launched via the RDS server allows users to access files placed in the RDS server desktop etc, if we launch the web browser and do ctrl + o . and then navigate.We can also launch cmd and powershell etc. What are recommended hardening for applying segregated access within the application sessions launched via the RDS server as its one single user profile being used for the RDS sessions.

The following articles were published last week. New Knowledge Base Articles: KB0022151 - Is SQL always on required for Active Active environments? KB0022305 - BTUpdater service keeps crashing after update to 3.4.2.1876 KB0022381 - Scan account on Linux Sytems not finding local accounts KB0022405 - Password Safe Cloud Notification - Failed to queue update for resource broker KB0022431 - When the user goes to share the secret, they do not see or get the option to select which safe to add it to. KB0022443 - U-Series appliance performance metrics KB0022451 - Is it possible to extend the C drive of the U-Series appliance?

Hi,I am new to BeyondTrust.Can I find some Smart Rule examples with explanation?Thanks.

Investigating a requirement to map std user accounts in Password Safe to a dedicated local account (unix in this case) BUT with the same name/format. Unix accounts do NOT have any prefix/suffix additional to their Entra/AD login to PWS account.As a Unix local account, cannot use any account attribute mapping either.The onboarding Smart Rules is ok - we can utilise the regex capability (x characters, y numerics format).It’s the mapping Smart Rule were we have the issue, as this doesn’t provide regex option, mainly suffix/prefix.Any thoughts people?

Hi, We need to onboard GCP IAP application in Password Safe.Would appreciate any help/guidance on automating the login process.Thanks 

Hi All, We expect to close our on premises DC’s in the coming years, and we currently run a traditional RDS farm with F5’s in front to enable the non-SSH/RDP workloads managed by PasswordSafe Cloud…Microsoft RDS licensing options in AWS (AWS is the only answer for us - please don’t suggest Azure!) are very limited and the equivalent would be significantly more costly than the current level. For other internal systems, we’re looking at AppStream2 - has anyone looked at this or other options for PasswordSafe Cloud or are we locked to RDS and the associated costs?Trying to gauge what the community is doing and what experience, if any, is out there 😀 Many thanks in advanceTim

Hello Beekeepers  , I am working on one integration project where i need to give access to password of managed account to users, We will be using disable at rest future to make it true on demand / JIT .  Problem comes in sync, if we leave all default replication to cloud and local it takes about an hour time. i am just wondering does beyond trust has any integration point which can be force ad replication or in cloud ad replication when such a password extracted. 

When API endpoints are changed, how often will this be? With the last big update BI had, some endpoints were depracated. I am curious how often this is going to happen? APIs have become very popular in our environment and alot of our scripts are breaking with these changes. Ex.) In BeyondInsight/Password Safe 24.3, "UserGroupId" has been deprecated.I know the word “Safe” was also replaced with “Folder”. 

How to ensure that even Admin session should be recorded. There should not be an option to avoid Recording.

Dear Team,I am currently configuring Oracle Internet Directories (OID) to integrate Oracle database systems with Password Safe.The provided BT documentation outlines the steps to configure an OID and add Oracle databases as Managed Systems in Password Safe. However, the documentation does not explain how accounts are discovered automatically if we do not perform a scan.https://docs.beyondtrust.com/bips/docs/ps-add-dbSteps Followed:Navigated to Configuration > Privileged Access Management > Oracle Internet Directories.Clicked on "Create New Oracle Internet Directory +".Entered the name, description, and LDAP server information. Checked "Use SSL" as desired.Turned off "Use Anonymous" and entered the name and password.Clicked "Create Directory" and tested the server connection.Issue: The documentation does not provide information on how accounts are automatically discovered without performing a scan. I need guidance on how to ensure that accounts are discovered and managed correctly

Hi all,Hoping to confirm how these two values in Password Safe global policy (“Minimum (days) retention for old password” and “Number of old passwords to retain”) operate when one value has been reached but not the other.Eg, if "Number of old passwords to retain" is set to 5 and minimum retention in days is set to 30:-Observation and some doco suggests that if a password is only changed once a month, password history will be kept for 150 days (despite the 30 day retention period) - assumedly delaying purging to allow the minimum of 5 old passwords to be retained.Does this apply in the reverse? Ie, with the same settings, if a password is changed daily, will Password Safe retain 30 old passwords so as to satisfy the 30 day minimum retention?Can anyone confirm?Thanks!

The following articles were published last week. New Knowledge Base Articles: KB0021884 - BeyondInsight Password Safe Licensing FAQs KB0022279 - On the Password Safe dashboard slowest Smart Rules are not shown KB0022327 - How long are session recordings saved for in Password Safe Cloud? Is it configurable? KB0022329 - Where is the maintenance page for Password Safe Cloud implementations? KB0022330 - Can session archive be configured for Password Safe Cloud? KB0022333 - Can SMTP or NTP solutions be integrated in Password Safe Cloud? KB0022334 - What is the concurrency limit for Password Safe Cloud? KB0022357 - Error when using API to create secret - 404 or 400 Bad Request KB0022359 - Unable to save date or time on physical or Hyper-V U-Series Appliance - Date and time settings were not saved successfully. KB0022382 - Can a list of IP addresses for an address group

I have a use case where we use Okta as our SSO, I need to login to https://portal.azure.com and when we enter our domain id it redirects to okta for credentials we enter our credentials and authenticate. now if we need to do this with PS_Automate how can we acheive, I have tried with the ini it takes me to okta page but in that page username field it does not type the details, it stays blank. how can I do this ?

Hi community,we have in our environment for each Windows Server a separated workgroup in active directory.I’ve seen there is no convenient way with SMART Rules to onboard the System as a Managed System with Linked Account and to make it available for each Workgroup. So I’m now thinking about to onboard the system via API Calls. What REST Calls are necessary to onboard the Windows Systems like in the documentation of the API DocDoes somebody has some experiences to onboard like this way? And How can I put the the rights to the User groups over API to Quick Rules? An example in PowerShell would be really great, but other script are also welcome.  RegardsArno

 Howdy!Error when onboarding an user account and force change the password:##################Get user principal using SID:Password change failed. Error: Value cannot be null. (Parameter 'identityValue')Password change failed##################Tried multiple times, but it seems that some value is impeading the force rotation. Any ideas? Kind regards.

With Password Safe 24.3, it was mentioned to me in a call that we are able to still get access as enterprise admins to all passwords. I can’t find the instructions on how to do that. Can anyone point me in the right direction?

I’m looking for a best practices and BeyondTrust recommendations for Secrets Safe. Following is a question asked by one of my customers.  Any thoughts, please feel free to advise. Do you have a “best practice” recommendation on setting up team folders within Secrets Safe?  With our current solution it was recommended that those types of permissions only be granted via local groups to prevent possible escalation of privileges since local group membership would be managed by Password Safe admins, where Directory groups from Azure or AD could be managed by persons who shouldn’t necessarily have rights to manage such access.