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A general place for Password Safe conversations.

  • 254 Topics
  • 617 Replies
252 Topics
A
AshwinNewcomer
asked in General
Enhanced Session Audit (ESA) deployment fails Error code 1219

Getting error code 1219 error.During troubleshooting. I see no connection details from PAM resource broker to Target serverused `net use` commandDoes the BT in the background execute  `net use /delete \\server\share`  once the RDP session is closed from PAM.Require the troubleshooting steps in detail for 1219 error. 

231
N
BeyondTrust Employee
RajB
RajBNewcomer
posted in General
Configuration Export and import functionality via API or Cloud PasswordSafe BI console.

We propose adding configuration export and Import functionality to the Cloud PasswordSafe Console, allowing administrators to export configurations via API or directly from the PAM cloud console interface. This enhancement aims to enhance flexibility, streamline backup processes, and integrate seamlessly with our existing systems.Exporting configurations ensures operational continuity by maintaining backup settings.API-based configuration exports facilitate integration with our IT infrastructure and automate configuration management.

161
MikeK
E
EAKGNewcomer
asked in General
Would like to require 2 Factor when user RDPs to a specific set of servers.

Is there anyway, using PWS, to require a 2nd factor of authentication when using RDP to connect to a set of servers from PWS?

201
J
BeyondTrust Employee
R
RajabommuNewcomer
asked in General
Creation of article providing detailed explanation of how AD Fallback authentication mechanism works

Hello All,The AD fallback authentication mechanism is an essential feature for ensuring continuous access to resources, even when the primary authentication method (Kerberos) fails.I kindly ask you to create an official article that would explain in detail how the AD Fallback authentication mechanism works. Regards,Raja

81
GloriaB
BeyondTrust Employee
M
mcencienzoRising Star
asked in General
Issue: PS Automate - Chrome Browser not opening

Hi Everyone, Is there someone also experience browser not opening upon running PS_Automate using the latest Chrome Browser as of today? We are on BeyondInsight 24.2.0.1324 and uses Enhanced Utility Tool with the same version. I have deployed this on my RDS server last January and was able to work this out. But as of today, I built again a Windows Server 2022 with RDS role however as of the moment, the PS_Automate does not work. I have to test this again due to my colleagues reported that they couldn’t make it work on their environment and some of their implementations. See sample screenshot below: I can’t find any reliable KB articles to resolve this and I have already created a ticket support for this and unfortunately, the action items provided by the support is questionable and no certainty that it will work.  Regards,Fellow BCIE

2228
L
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
BeyondInsight / Password Safe - Knowledge Article Publications (Mar 24 - Mar 31)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021413 - How to create or customize email notifications KB0022015 - How to restrict users from viewing passwords when Password Safe and PRA are integrated KB0022136 - Scanner reporting Windows 2025 server as Windows server 2125 KB0022175 - Unable to log into Workforce Passwords showing wrong URL Beyondtrust.io

200
GloriaB
BeyondTrust Employee
G
gabriel.restrepoApprentice
asked in General
Challenge with Password Change Command with UID instead of username

Hello community,I am working on creating a custom platform to model a Radaware Alteon Load Balancer platform. I already have all the necessary commands to perform the test and change the password; however, I am encountering an issue. The password change command used ( /c/sys/access/user/uid /pswd ) requires a UID instead of the managed user name. In traditional BeyondInsight/Passwordsafe SSH platforms, only the options for username and password are available, and there are no other alternatives such as UID.I would like to know if anyone has faced this challenge before, so they could guide me on how they were able to resolve it, or if they can provide any suggestions on how to perform the password change for this platform.Thank you in advance for your help.Best regards.

333
J
BeyondTrust Employee
P
prasadp87Trailblazer
asked in General
Regarding Beyond Insight Upgrade

Hello All, We are planning for Beyond Trust Insight upgrade from older version of 23.2 to 24.X. Can someone help with stepwise documentation or any documents for this upgrade. What all preliminary activities needs to be done before upgrade and post upgrade activities? Thanks,Prasad

803
P
B
bt101Veteran
asked in General
PasswordSafe Discovery Scan returns IP instead of hostname

Hello, we have BI PasswordSafe on-prem . When we do IP Discovery scan against 50+ network devices for some of the devices , IP address is added as an Asset after the scan, instead of hostname , I think IP Discovery scan would just query the DNS and add the hostname as an asset along with IP address as details for that asset. All devices have similar DNS entries (hostname : IP ). But for some devices the scan add hostname as an asset - which is the desired outcome , but for others IP address is added as asset

332
B
S
SugunaRajalakshmiRising Star
asked in General
PasswordSafe/ WebConsole login &

Hi Team,I have a query regarding web console login: "Can we use the same user account for both Web Console login and Server RDP (MA) login? If we do, what would be the potential impact?"I would appreciate a quick response on this matter.Thanks!

1464
Paulo144
A
AyanWSTrailblazer
asked in General
Could anyone confirm the impact of KB0020678? Will it going to affect the system? Please suggest

We are facing this error when trying to export the logs from appliance page. This KB is suggesting to restart the appliance monitoring service. I would like to know the impact of this service restart on production environment. Kindly suggest on it.

511
A
A
AyanWSTrailblazer
asked in General
Daily discovery scans are not working from last one week

We recently rebooted the primary UVM server and since then the daily scans for discovering domain join servers are not working which is scheduled daily at night. Please suggest. 

20716
A
A
Anil ReddyApprentice
asked in General
Pre-requisites for passwordsafe solution

HI Team, Could you please provide any one of here, pre-requisites for password safe cloud and SaaS based solution. To configure from scratch.

501
GloriaB
BeyondTrust Employee
Prudhvi Keertipati
Prudhvi KeertipatiVeteran
asked in General
PS Automate Issue - Browser not Launched - MS Edge and Chrome

Hi Team,We are on a version 24.2.0, When I try to launch the ps_automate session from the cmd line, I’m getting the below prompt about msedgedriver but actual MS Edge Browser is not launched, but if you look into the log file, it shows that session has been started.ps_automate.exe ini="D:\Enhanced Session Utility\PS Automate\BIWebApp.ini" TargetURL="https://xxxxx.ps.beyondtrustcloud.com/WebConsole/index.html#!/dashboard" BrowserName="msedge" username=xxx password=xxxPlease check the below reply for detailed log. 

2075
L
S
SFARising Star
asked in General
How to launch browser - without being in INCOGNITO or inprivate via ps automate ?

How to launch browser - without being in INCOGNITO or inprivate via ps automate ?

221
J
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
BeyondInsight / Password Safe - Knowledge Article Publications (Mar 17 - Mar 24)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021664 - Login and Login Alert Cumulative mail templates are not sending any notifications KB0022091 - Unable to view active and completed sessions. Error - An error occurred while trying to fetch the session details KB0022111 - BeyondTrust Connector services failing consistently. Error - The BeyondTrust Connector Services Agent service terminated unexpectedly KB0022124 - Managed Account onboarding Smart Rule using regex fails to onboard account KB0022128 - Password Safe error - Group not provisioned KB0022129 - Wildcards * in reports asset field return no results "No records were found matching your criteria. Please modify your parameters and try again" KB0022134 - Active Directory password changes are failing when connection times exceed 30 seconds "The process has reached timeout limit" KB0022144 - Manage

160
GloriaB
BeyondTrust Employee
N
NaziyaRising Star
posted in General
Custom Platform for PlaoAlto -Accept Banner before login

Hi Team, I have a requirement to create a custom platform where with the below steps..1.Open putty enter hostname name 2.Enter username3.Accept Banner4.Enter Password As per the current Custom Platform we can only have 2 Groups in Steps1.After Login2.Error Handling And as per my understanding my requirement needs a before login Group. Let me know if anyone of you have got same case and by any chance you got it working or what could be the alternate ways.

252
N
K
kgujasApprentice
asked in General
Active/Active Password Safe Configuration

Hi. I need to configure an Active Active PS configuration. I have installed the managament node and connect it to external SQL database and everything is OK for this. Now I start to configure the worker node and I need to connect this nod to the same SQL database but after I put in the credentials and the crypto key from managament node I am getting this error when click on test > Connection test failed. Could not connect to existing database. Can anyone, please, help me with this...what is the problem, what is the right way to configure an Active/active configuration 1managament/1workernode.

1364
K
Arno
ArnoApprentice
asked in General
How to onboard Windows Server with special rights system ?

We have an administrators group for each server in AD. Each member of this group has the local administrator rights for the respective server due to their membership. The servers are all in the same OU in AD. Unfortunately, nothing can be changed to the AD structure in the foreseeable future.We now want to onboard the Windows servers in the PWS. For compliance reasons, we have to work with named accounts on the servers.What is the best way to onboard the approx. 500 servers and the 300 managed linked accounts now?Creating a smart rule for each server, each administrator and then creating a mapping rule is not really a solution, is it?Regard Arno

813
rhagerm
B
bt101Veteran
posted in General
Use Case: Manual entry of managed account passwords

Hello All,How do you handle use cases where admins need to manually enter the managed account password multiple times in a day. These can be Workstation admins helping end-users directly on end-user workstations and manual entry of passwords is required . As the password rotates very frequently and is complex to remember or type in what is your approach .We have a password manager that they can use on phone , so that they don’t need to carry their laptop or login to PS on end-user machine. We are exploring using Yubikeys or other device which can store partial password and admins can memorize a few characters. Yubikeys don’t allow to restrict storage based on number of characters  though,. 

3227
MikeK
A
avobireddyNewcomer
posted in General
Issue with PS Automate INI

Getting an error while testing the ps Automate INI file. When i try to open through Powershell/CMD prompt, getting the issue.It is coming for default BT given INI file also.   

1713
A
M
maulik shahRising Star
asked in General
ps_automate for application launching in admin context

Hi All , Thanks in advance for your input .i am trying to launch powershell_ise.exe as admin in managed application session but when i send subsequent command it doesn’t work, same task sequence works when powershell_ise.exe launch as normal window.following is my script block --------------------------[General]EnableLogging=4LogMethod=2LogPath="D:\Log";RunApp="powershell -Command "Start-Process PowerShell_ISE -Verb RunAs "RunApp="C:\Windows\system32\WindowsPowerShell\v1.0\powershell_ISE.exe";AppWindowTitle="Administrator: Windows PowerShell ISE"[TaskSequence1]SequenceDelay=40000Sendkeys=^i  Any suggestion? Regards,Maulik

1325
P
BeyondTrust Employee
P
prasadp87Trailblazer
asked in General
Export Accounts from BeyondInsight

Hello, We have one environment of BeyondTrust Insight with scanned accounts and managed accounts. We are planning to setup backup environment at different location with different domain. We wanted to export the accounts from environment 1 to this new one. Is there any way by which we can export those and re-import in other environment. Thanks,Prasad

27812
P
G
gabriel.restrepoApprentice
asked in General
Oracle - Password Safe Custom Plugin example

Hi,I am currently developing a Custom Plugin for Oracle (versions 10 and 11). However, I have not been able to find examples of Custom Plugins specifically for databases that could serve as a reference.Could you provide me with an example or relevant documentation to help me build a solid foundation for development? I appreciate your support in advance.Best regards.

772
G
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
BeyondInsight / Password Safe - Knowledge Article Publications (Mar 10 - Mar 17)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021816 - Password Safe Managed System cloud platform deprecation - Office 365 and Azure KB0022017 - Failed to established mirror for database: RetinaCSDatabase SQL Server returned: 'The server network address "TCP://:5022 KB0022057 - OAuth error when connecting to MMC policy editor - Failed to connect. Please check server details KB0022058 - Propagation action events missing from service accounts even though propagation actions are successful. Error: Bad Gateway 502 errors KB0022073 - Pathfinder and Password Safe Cloud 24.3.1 - SAML user is removed from the local group in PS Cloud KB0022086 - Discovery Smart Rule that includes a directory query shows no assets KB0022087 - Improved Quick Launch re-use workflow KB0022089 - After Password Safe upgrade getting unauthorized error for Vaulting request

360
GloriaB
BeyondTrust Employee

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