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Context BeyondTrust Pathfinder now has a global, centralized SCIM API, that allows SailPoint Identity Security Cloud to provision access into individual BeyondTrust products.SailPoint ISC : PathFinder SCIM setup guide An optional side-car Privileged Remote Access web service connector is available on Beekeepers for authenticated users:Pathfinder Total PASM connector  Total PASM - Reference Architecture  

Hi,Can someone share the steps for installing a jump client(PRA) on Ubuntu 24.04. P.s I don’t know much about linux. Any help would be greatly appreciated. Thanks

we have this log Stature to SIEM. we are unbale to understand what these properties mean. Any guide to understand this LEEF:1.0|BeyondTrust|BeyondInsight|24.2.0.1443|PBPS|cat=Change devTime=Oct 28 2025 06:08:06 devTimeFormat=MMM dd yyyy HH:mm:ss sev=1 src= resource=PAMBT-PR dst= usrName=Omniworker groupID=2 AgentID=PBPS AgentVer=26.2.0.1443 EventDesc=Cancelled EventName=Managed EventType=0 WorkgroupDesc=BeyondTrust Workgroup btCategory=Change LogID=104999 LogTime=UserName=Omniworker UserID=ManagedAccountID= ManagedSystemID= ChangeDt= ChangeReasonCd=O Result=AccountName=NextChangeDate= EventID=evtUID=

Hi Community,We are experiencing slow authentication responses when users authenticate against Active Directory (AD) in our on-premises BeyondTrust Password Safe,Basic connectivity between Password Safe and the AD domain controllers has been verified, and the required connections are successful. However, authentication is still taking longer than expected.Could anyone share the recommended troubleshooting steps to identify the root cause of this delay?Specifically, I would appreciate guidance on: Which Password Safe logs should be reviewed to investigate slow AD authentication? How can we measure LDAP/LDAPS response times and identify delays during authentication? Are there specific appliance diagnostics or performance checks recommended for this issue? How can we distinguish network latency from slow AD domain controller responses or Password Safe processing delays? Are there any known configuration issues or settings that can contribute to slow AD authentication? .Thank you f

I would like to know when it will be available to PS Cloud customers.The update release notes show some updates for problems i am encountering. Thanks everyone

Hi there, currently i got some case request for one of my customers, their using 3 UVM 2016 in A/A deployment with BI version 25.1. they want to upgrade UVM 2016 to UVM 2022. is there any one that experiencing this upgrade scenario before ? because , i just planning  to add on new UVM 2022 as worker node first before enable the new UVM 2022 as an admin console before all UVM 2016 will be take down and dismantled. Thanks, and hope you are all have a great day a head.

Hi All,I need to test the functional account test on multiple system. Systems are more than 500 and all systems are non domain joined. I need to test password and create the report. Post that I will work with respective team to get it sorted. However currently testing one one system it is very difficult.I want to understand how can I do testing of functional account in bulk Is there any API available to do functional testing in bulk.I need help here please to understand how can I resolve this issue ?Regards,Immi

When we update RemoteSupport, we always have to update the consoles too. What happens if updates are installed automatically? Will the consoles still work then? That always has to happen promptly or at the same time. GOli

Password Safe on-prem: if an Access Policy has Approvers = 3, must all 3 approvers approve before access is granted? Is sequential (multi-level) approval supported?

Hey all, I’m looking to optimize how we use BeyondInsight/Password Safe Managed Account Propagation Settings and would love to get your input. Right now, we want to automate password rotations for our domain service accounts without accidentally breaking dependencies like Windows Services, Scheduled Tasks, or IIS App Pools. I’m curious to know exactly how the propagation engine behaves under the hood in your environments?What specific use cases you’re leveraging it for and most importantly, what configurations or operational habits you’ve put in place to ensure 100% consistent results without missing target servers or causing service downtime. So, how are you guys handling this successfully?

When we export the list of users from password safe user management, there is a columns with the name “statusflag” which have different decimal values like 2, 4, 32, 64, etc.  What does this numbers refers to? I didn’t find any KB article describing these numbers or status of users against these values. 

We implemented Password Safe for our dedicated domain admin accounts in May/2024. At the time, we experienced some frequent lockout issues with these accounts, but nothing that couldn’t be explained or resolved by simple process changes for users (i.e. forgetting to sign out of systems before the password release expires). In Sept/2024, we saw an uptick in lockout frequency with these accounts that couldn’t be explained. Most of the lockout events occurred on the Windows machines users were in possession of rather than from accessing a remote VM like we saw in the past, (aside from some of our support staff who encountered lockouts from end user machines they had previously worked with and used their credentials to establish a remote support session via Teamviewer). Lockouts occur multiple times a day regardless of a reboot on the problem device. No processes are found running with dedicated admin account on the machine, yet ongoing lockout events on the account continue to register fr

We have the following BeyondTrust environment:Password Safe Production AppliancePassword Safe DR Appliance: EPM Linux Policy ServerAD Bridge Enterprise ConsoleDue to network management requirements, we are planning to change the IP addresses of the above BeyondTrust infrastructure, including Password Safe, EPM Linux, EPM Windows, and AD Bridge.What configuration changes, dependencies, or potential challenges we should expect after changing the IP addresses?If any changes are required for HA/DR, EPM agents, AD Bridge, DNS, certificates, firewall ports, licensing, or other BeyondTrust services.Is there any recommended procedure sequence for safely performing these IP changes.

Has anyone else encountered issues with the Rep Console app after updating to iOS and iPadOS 27? After updating, when trying to login via SAML, the Login button doesn’t do anything. We have the app setting to open external browser for passkey support and in iOS 26, it successfully would open Safari for the authentication. Now, the button just appears to be a dead button.

Hello, We are looking for a way to block nested RDP sessions inside a remote RDP jump. We tried adding mstsc.exe under Application Sharing Restrictions on the relevant Session Policy, but does not seem to work. For reference, in a similar solution by Fortinet (FortiPAM), there is the option of applying a Windows App Profile where you can block specific executables (see below).  Do you know if this is supported in general or I’ve missed something in our configuration? Thanks in advance.

Hey guys-We're planning to migrate our on-prem BeyondTrust Remote Support environment to the cloud and I'm curious to hear about others' experiences.We're working with a 90-day migration window and plan to build everything from scratch rather than restore a backup, mainly to clean things up and standardize our configuration. We're also planning to keep our existing hostname to minimize disruption.A few things I'm curious about: Did your existing Jump Clients continue working after cutover, or did you have to redeploy them? Were you able to keep using your existing rep consoles, or did those need to be reinstalled? Any general gotchas or things you wish you'd known before making the switch? We're working through some of these questions with Support, but it'd be great to hear from anyone who's been through it. Any advice or lessons learned would be appreciated!

Hi all,Environment:BeyondInsight / Password Safe on-premises, U-Series Appliance, version[26.3.x – confirm build] Deployment:[ Active-Passive HA ] Managed servers: Windows and Linux, spread across multiple VLANs RDP/SSH sessions go through the Password Safe session proxy, with recording and Change Password After Release enabledOur challenge: Admins can still bypass Password Safe and connect to servers directly with mstsc.exe or PuTTY. Those sessions aren't requested, approved or recorded. Our current setup:GPO adds regular accounts to local Administrators. Restricted Groups / GPP add domain groups containing admins' regular (non-privileged) accounts to the local Administrators group on servers. Servers are spread across multiple VLANs. Admin workstation VLANs can route to server VLANs, and inter-VLAN rules allow TCP 3389/22. Default RDP logon rights. Any member of local Administrators can log on through Remote Desktop.Questions:Does BeyondTrust have an official recommendation or harden

Context Tenable OPEN for AI program enables customers to use preferred AI models, agents and tools to improve visibility, insight and action. Beyondtrust is an official partner.  All partners are listed here. Use Case: Identity-Aware Exposure InvestigationBy connecting the BeyondTrust Pathfinder MCP server and the Tenable Hexa AI MCP Server in a single AI agent session, security teams can join Tenable vulnerability findings with BeyondTrust identity and privileged access data for assets present in both platforms. Starting from a Tenable scan finding or a BeyondTrust detection, analysts can identify the identities and privileged accounts tied to an exposed host, assess whether its vulnerabilities could be chained for lateral movement, and prioritize remediation or investigation with both exposure and identity context.  

 Hi AllI have one requirement to change password of managed account on HPE Storceonce device. This devices supports password change only using Rest APIs. I know we can create custom plugin and from there we call APIs for password rotation. I wanted to understand if there is any other way , where in we can call Powershell script. This script I can write that can hit API and rotate password. Please let me if know if any solution is present.Regards,Imran Aliyani  

We are currently configuring and validating a BeyondTrust Privileged Remote Access (PRA) ATLAS cluster running version 26.2.3 the new installation, and we would appreciate your assistance in clarifying some questions regarding Traffic Node selection and connectivity.Environment OverviewOur environment consists of three ATLAS appliances: Primary: atlasp.xx.xx – 10 Traffic Node 1: atlas1.xx.xx – 10 Traffic Node 2: atlas2.xx.xx – 10 The public access hostname is remot.xx.xx, which resolves to the Primary appliance. The cluster is configured and synchronized, the hostnames are configured, and the wildcard SSL certificate for *.xx.xxhas been installed. The Traffic Node selection method is currently set to Random.Issues and Questions When accessing https://console, the Web Access Console displays a “Connect to” selector with the Primary and both Traffic Nodes available. Is this the expected behavior in PRA 26.2.3? Is there a supported configuration option to hide this selector and allow

AI Agents Are Here. Is Your Security Ready? AI Agent Security is officially live, and we’re launching new training to go with it. AI agents are no longer a “someday” technology. They’re booking, querying, coding, and acting on your behalf right now, often with real access to real systems. That’s powerful. It also raises a question every organization needs to answer: who’s keeping the agents in check?That’s exactly the gap AI Agent Security closes. Secure your AI agents with confidence.Discover how AI Agent Security closes the gap between innovation and control in our two hour live workshop. Learn the core principles, key terminology, and dependencies that power the platform, then see how to get started and how its enforcement model keeps every agent in check. Your AI agents are ready to work. Make sure they work safely. What you’ll walk away with The “why”: what AI Agent Security is and the organizational gap it fills The “what”: core principles, key terminology, and what the platfor

Hello All, I was referring this KBA article -Knowledge Article - Customer Support (KB0016945)In this its explained about the column ‘Mapped to User’. Do we know how this mapping is established. Is it something in Smart rule which helps in setting this mapping. Thanks,Prasad  

Hi all,We have deployed a BeyondTrust PRA Cloud instance through Pathfinder in one of our customers.Due to several users with personal accounts (e.g. Gmail), we are restricted in sharing with them the Microsoft My Apps link (with the Tenant ID) in order for them to click the BeyondTrust application.That’s ok; however, we observe that there is a minimum of three clicks for a user to reach the /console page (one on the Enterprise Application, one on the PRA application on Pathfinder, and then the Launch Privileged Web Access Console).I have selected the option to Redirect to the Privileged Web Access Console under Management > Site Configuration > HTTP, but I think this is for direct connections to the instance.No big deal, but just trying to figure out if there is a way to minimize the number of clicks for such a use case.Thanks all.